Telegistics offices from Carbine Road

about us

Telegistics Repair Limited is a Spark New Zealand owned business which is primarily engaged in the after-sales service support of mobile devices. The business was established in August 2005 with the primary objective of enhancing the mobile handset service experience for Spark mobile customers. We have been very successful in achieving our service objectives, delivering world class turn around times and device repair quality.

 

Since our inception in 2005, we have worked hard, in conjunction with all of our mobile equipment manufacturers and Spark to safeguard and complement their prominent and successful brands, through the delivery of high quality product service and support. This has been realised through significant investments in our people, our equipment, and our systems and processes.

Telegistics reception area
Radio Communication Tester

The level of service we provide is unrivalled in New Zealand, and our success to date has provided us with the strategic momentum required to expand our business. We are focussed on continuously growing our capability and customer service offering in order to provide our business partners with a significant point of difference.

 

The level of confidence we have in our capability is underpinned by a 90 day guarantee that we provide on all handset repairs that we undertake. If it’s not right, we’ll put it right.

 

We are an authorised service centre for numerous prominent mobile handset manufacturers, who are all represented on this website. Telegistics manages the after-sales service models for all devices that are available on the Spark and Skinny networks.